Frequently Asked Questions

What happens if I’m not comfortable with my instructor?

FAQ Home

Next Level directors have decades of experience matching students to instructors, but it’s possible you might be assigned an instructor that doesn’t feel like an ideal fit for you. Please note that your instructor has been carefully selected based on the subject or exam being taught and what we know about your personality, aptitude, and learning style. Sometimes it can take two or three sessions to develop a comfortable rapport between the student and instructor, and we recommend giving it a try before you decide it’s not an appropriate fit. If you have concerns about your instructor please call the learning center at (212) 957-9100 and speak to a director.