Frequently Asked Questions

Can I reach my instructor between sessions?

FAQ Home

The easiest and fastest way to reach an instructor is to reply to a session report with your question or comment and you will receive an email response or phone call as soon as possible. Students and parents can also call the learning center directly at (212) 957-9100 or send an email to If the student’s instructor is not present or available, a message will be sent to the instructor, and the student or parent will receive an answer as quickly as possible.